Employee offboarding

Compliance and Data Security: The client faced compliance issues related to data security, necessitating the timely deactivation of employee user accounts upon their exit.
Strict SLAs: Various applications being used by the client operated under strict SLAs, demanding precise adherence to account deactivation timelines.

Email-Based Trigger: The RPA solution utilized email notifications to trigger the process. It read the input email regarding employee offboarding.
Exit Date Validation: Daily, the system validated exit dates and identified user accounts to be deactivated across internal and external applications.
Account Deactivation: The RPA system autonomously deactivated user accounts, eliminating the need for manual intervention.
ERP Status Update: Post-deactivation, the RPA system updated the status in the ERP system through a pre-configured process to ensure compliance.

Results

95% Reduction in Manual Activity: Automation drastically reduced the need for manual intervention, enabling staff to focus on more strategic tasks.
100% Compliance Achievement: Strict government compliance requirements were consistently met, eliminating compliance-related concerns.
0.4 Full-Time Equivalent (FTE) ROI: Efficiency gains led to a remarkable return on investment, as the task was now completed with only a fraction of the human resources previously required.